Return and Exchange Policy

We offer a 7 Day Return / Exchange for our valued customers.

If you are not 100% satisfied with your purchase, we accept returns for items within 7 days of delivery date..

1. We kindly ask that all items requested for return / exchange is not used or expired, undamaged and unopened packaging. Items are expected to be in the exact same condition as when you received it, and is in the original box and/or packaging with all tags, if any.
2. If you would like to request for returns via delivery, kindly note that there will be courier charges applicable. We will not be liable for any loss or damage incurred in the process of shipping item back to us.。
3. In the event that a return cannot be accepted, the sender will either have to pick up the item from our location or have it sent back to sender's address - costs will be borne by customer.

Defects

If you received a defective item, please notify us within 7 days of receipt via email. (info@niche-base.com)

Please explain nature of defect and include photos or video.